We are customer centric organisation, our main priority is to keep our customers happy with our products and services. In the event, if you are displeased with the products/services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
Please read the Descriptions and fine prints of each item before buying it as we have gone to great lengths to provide the most authentic information about the item being sold.
In case of dissatisfaction from our services, clients have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Offline Payments i.e. Bank Transfer, these have to be made with 24 hours of receiving order confirmation. If we do not receive payments, we will cancel the order and release the product for sale on our website.
For Collect at Premises : we will hold the product to the first Saturday of your order and if the product is not picked up/payment not made, we will cancel the order and release it.
Both the above will come into effect automatically, unless we are specifically contacted to hold the order till a specific date, not exceeding 10 days from date of order.
If you want to cancel an order, you will need to do so within 24 hours of payment being made.